Privacy Policy
Last updated: May 17, 2026
Introduction
Mountain Quest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mountain-quest.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Request information about our services
- Engage our pension planning services
- Contact us via email or other means
This information may include:
- Name and contact details (email address, postal address)
- Financial information relevant to pension planning
- Superannuation details
- Employment information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your requests and respond to inquiries
- Develop and deliver pension planning strategies
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (subject to confidentiality obligations)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Object to or restrict certain processing of your information
- Withdraw consent where we rely on consent to process your information
To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser. For more information, see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Mountain Quest
Level 12, 347 Kent Street
Sydney NSW 2000
Australia
Email: [email protected]